Reference

How dino123 Protects Your Account and Payment Information

Q: Can I download a copy of all my data from dino123?

Yes. Email support@dino123.xyz with your account email and request a data export. Include a photo of your ID for verification. We'll send your complete account record, deposit history, and login logs within fourteen days.

When you open an account and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data is encrypted and held securely on our servers.

Data encryption on all depositsAccount security verified at loginPayment history visible in your walletContact us anytime to request access

Explore the Lobby Read FAQ

What We Collect and How We Use It

dino123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

dino123 collects your name, email, phone number, and identity details when you register, plus payment information (DANA, OVO, GoPay or QRIS account identifiers) when you fund your account. We use this data to verify your identity, process deposits and withdrawals, prevent fraud, and communicate about your

1
account. We do not sell your information to third parties. Where local law permits, we retain account data for the duration of your membership plus seven years for regulatory compliance. Your data is stored on secure servers in Indonesia and backed up to prevent loss.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact Our Privacy Team

We respond to data requests and privacy questions during our support hours, seven days a week.

Live Chat Support Available 09:00–21:00 Indonesia time every day. Open your account, click Support in the lobby footer, and describe your privacy request. We'll respond in minutes.

Email Privacy Request Send your query to [email protected] with your account email and registered phone number. Include your full name and the data you wish to access or modify.

Phone Verification Call our support line during business hours to confirm your identity and request account records. We verify your phone number and date of birth before proceeding.

SECURITY & RETENTION

How We Safeguard Your Privacy Every Day

dino123 uses industry-standard SSL encryption to protect all data between your device and our servers. Your account password is hashed and never stored in plain text.

Encryption & Passwords

Every login, deposit, and withdrawal is encrypted end-to-end. Your password is hashed with industry-standard algorithms. Two-factor verification protects your account from unauthorized access.

Payment Data Handling

We never store your DANA, OVO, GoPay or QRIS credentials. Payment references are tokenized and isolated from your personal details in separate secure systems.

Session & Device Tracking

Cookies log your login times and device details to spot unusual activity. If we detect a suspicious login from a new location, we notify you by email immediately.

Data Retention Schedule

Account information is kept for seven years after closure to meet regulatory requirements. You can request earlier deletion; we'll remove data within thirty days where local law permits.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS operators) and fraud-prevention partners. We never sell or lease your information.

Your Rights & Requests

You have the right to access, correct, download, or delete your data. Email [email protected] with your request and valid ID. We'll respond within fourteen days.

Privacy Policy Questions Answered

Players often ask how their data stays private, what happens if they close their account, and how to retrieve their information. Below are answers to the questions we hear most.

We collect your full name, email, phone number, date of birth, and address. When you deposit, we record your payment method (DANA, OVO, GoPay or QRIS account reference), not your card details. We also log your device type, IP address, and login history for security.

We retain account data for seven years after closure to comply with local financial and anti-fraud regulations. You can request earlier deletion; we'll review your request and remove data where local law permits, typically within thirty days.

Yes. Email [email protected] with your account email and request a data export. Include a photo of your ID for verification. We'll send your complete account record, deposit history, and login logs within fourteen days.

We use cookies to remember your login, recognize your device, and detect fraudulent access attempts. You can disable cookies in your browser, but this may limit some account features. We do not use tracking pixels to follow you outside dino123.

Only dino123 staff with a business need (support, compliance, fraud teams) access your data. Payment processors (DANA, OVO, GoPay, QRIS) see only transaction references, not your full details. We never sell or share your information with third parties.

We monitor our servers constantly for unauthorized access. If a breach occurs, we notify all affected users by email within forty-eight hours and advise you to change your password. We also report incidents to local authorities where required by law.

Yes. Log into your account, go to Settings > Account Details, and update your name, phone or address. Changes take effect immediately. For identity-sensitive updates, support may ask you to verify your details by sending a photo ID to [email protected].

How dino123 Protects Your Account and Payment Information

Contact Our Privacy Team

How We Safeguard Your Privacy Every Day

Encryption & Passwords

Payment Data Handling

Session & Device Tracking

Data Retention Schedule

Third-Party Access

Your Rights & Requests

Privacy Policy Questions Answered

01 What information does dino123 collect when I open an account?

02 How long does dino123 keep my personal data after I close my account?

03 Can I download a copy of all my data from dino123?

04 Does dino123 use cookies and tracking pixels?

05 Who can see my personal and payment information?

06 What happens if dino123 is hacked or there's a data breach?

07 Can I update or correct my name and address in my dino123 account?

Related Pages